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Testimonials

What our clients say about us
Mr. Mith
Manali Vacation and Client First Holidays:: We have decided to go on a vacation in the month of April, but we were not able to finalize place. Discussion was going on for two days and finally we have decided to go at Manali - Devbhoomi - Himachal Pradesh. Second discussion point was how to go? MakeMy Trip Or Goibibo?? Before few months back, one of my good friend had given Information about Client First Holidays I have called Niyati Bhat Jathal and within 12hrs time We have planned our Vacation. We like guidance and information given by Niyati and with that we were able to finalized our Vacation at Manali for 5 Nights. She carries professional approach along with proper care/need of her client. She has taken care from pin to piano. She has explained points needs to take care, weather or traffic related Instructions etc. Driver, Hotel Arrangement Breakfast Dinner, Room Location all major and minor points taken care by CFHMy wife and Son have enjoy this trip fullest. Thank you Team CFH.

Mr. Mith
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Package: Manali Tour
Mr. Raja
Hello Niyati, Sorry i couldn't write the feedback earlier. It was one of the greatest trip with my family and we enjoyed the best. specially the trip planning on (Golden triangle), accommodatio and local travel was so good and comfortable. A big thanks to you for your care and the professionalism on handling the customer requests..!!

Mr. Raja
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Package: Golden triangle Tour
Mr. Khanna
  • I am thankful to you for arranging my tour to the Ahmedabad-Dwarka-Somnath.
  • Documentation: Nicely arranged & keep well informed from time to time. No problem is faced.
  • Transport: Transport is arranged as per commitments & driver of the company is nice & well behaved. But he was not briefed about the tour programme & he had a very little knowledge of the sites.
  • 1. At Ahmedabad Hotel Silver Height is upto the mark & take care of the guests. Breakfast & Dinner provided are very nice. The hotel authorities need appriciation.
  • 2. At Jamnagar Hotel Aram is also upto the mark & taken proper care of the customers. Need apprications.
  • 3. At Dwarka Hotel Damji, it is an average hotel & do not bother much for the guests. The complimentary breakfast provided is of very poor quality & have fixed a menu. The copy of the menu is given on your whatsapp. You can consider some better accomadation. if available.
  • 4. At Somnath Hotel Surbhi is newly constructed hotel & do not have any wardrobe in the room. The complimentary breakfast is of very poor quality & provided in the outer restaurant. The guests are not allowed to have same in the AC restaurant(within the hotel). You can consider some better option if possible.
  • Overall: I am satisfied with your personal touch in every step. I wish you may grow fast.


Mr. Khanna
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Package: Gujarat Tour
Mr. KKM
Trip was well organized and the cab driver and hotel management were very cooperative and professional. Thank you Mrs. Niyati for making our trip so organized as well as flexible. We are so pleased with the hotel staff hospitality at Jabalpur as they were so kind to provide car service for free to the nearby hospital at midnight thrice for emergency medical situation. It was so thoughtful and kind of the staff. We will always remember the trip...thank you Niyati for giving us right guidance and memorable trip in reasonable prices.

Mr. KKM
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Package: MP Tour
Ms. Poornima
Hey Niyati, Thanks. I have been wanting to message you but got busy, sorry. We are enjoying ourselves very much n thanks a lot for arranging this wonderful trip for us, the hotels r great, places are beautiful n driver (SUNIL) is very nice n cooperative. Today we'll be visiting Solang Valley. Cud not do paragliding when we did rafting as the weather was bad, planning to go that tommorow on our way back from manali to chandigarh.Hi Niyati, I would like to start by thanking you for giving us the perfect holiday we were looking for. You gave us a 7 day pkg to Shimla, Kullu-Manali & Chandigarh & all the arrangements like the hotel stay (4 star), food n sightseeing in all the places were perfect and we thoroughly enjoyed every single day. Shimla: Summit le royale Though this hotel was a bit on a high slope, the suite room was beautiful, food was good n the staff were polite n courteous. The plus point was it was very close to mall road and we cud walk down at our convenience. The adventure activities in Kufri were very enjoyable.Kullu-Manali: Holiday resorts & cottages This resort was like a dream , with a view of the beas river & beautiful snow mountains from our super deluxe room , we were wishing we cud stay here forever. Again, the food was very good n staff were friendly n helpful. Highlights of our stay in Kullu-Manali were the amazing river rafting experience, thrilling paragliding n our visit to GULABA, the beautiful snowpoint, where we had loads of fun playing in the snow, skiing n other activities. Chandigarh : Hotel Emerald Nice decent hotel, room was good. Food was average. Loved the Rock garden n shopping at Sector 17 market. Most importantly, our driver SUNIL was very nice, calm, patient, punctual n cooperative n we had absolutely no issues with his driving or behaviour. Appreciate his experienced driving skills too.Overall we had a lovely holiday (especially my daughter enjoyed a lot). I am highly recommending you to my friends n relatives for their holiday requirements. Thank you for everything.

Ms. Poornima
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Package: Manali Tour
Ms. Poornima
Good morning Niyati. We are back from Srilanka n wanted to thank you for arranging a very nice trip for us... We really had a nice time for 6 days n had no problems whatever...Will send you a detailed mail later.

Ms. Poornima
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Package: Shri Lanka Tour
Mr. Patange
Madam thank you so much for all the arrangements throughout our journey. It was awesome staying in hotel Pink mountain and Sikkim retreat, food and all the other services in hotels was very good and satisfying. Traveling & site seeing in Darjeeling city and Gangtok city was superb. Initially traveling from Bagdogra airport to Darjeeling was horrible and very tiring, the vehicles was not good, old outdated, loose doors Tata sumos and same vehicle from Darjeeling to Gangtok.Traveling made us very tired drivers was driving cars like fighter planes. Overall I give 7 out of 10.

Mr. Patange
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Package: Sikkim Tour
Mr. Nil
It was a wonderful trip of Puri and Rameshwarm for my old age parents. The arrangements done by Niyati was excellent starting from route plan to taxi, very good property to say along with sight seeing locations. The hotel staff was very humble and drivers too. I think it is a best option to organize a tour with Client 1st where we do not have to think anything else. I would like to thank to Client 1st team and specially Niyati for a superb arrangements at all places.

Mr. Nil
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Package: Orissa Tour
Mr. KKM
  • My feedback for our Rajasthan Tour is given below:
  • 1) Over-all experience was Excellent.
  • 2) Tour planning was meticulous and near perfection.
  • 3) All the Hotels were optimum w.r.t. infrastructure and very good w.r.t. services provided. Best was Anurag Villa at Jaipur. Second best was Hotel Chirag at Bikaner. Also our room was upgraded by them at Bikaner.Remaing hotels were very good. Tent at Jesalmer was good but quality of breakfast and dinner was not ok. The Camel ride which was included in package, but unless we additional pay for Jeep ride, we can not rich camel ride destination.That costed Rs 3000 to us,we found it a bit unexpected. Of course we enjoyed both.
  • 4) Vehicle and driver provided were excellent. No interruption due to any break-down or fuelling for vehicle. Driver was well aware about locations for good restaurants and destinations. He had warmth in his behaviour with no bed habits. Over-all it was well planned and excellent tour for us.


Mr. KKM
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Package: Rajasthan Tour
Mr. Niks
Hey, found the driver. Thanks. On our way to the airport now. Both parties flights are between 1:30 and 2:00. Should reach airport by noon. Fun trip yaar. Thanks for everything!We had an amazing Kerala trip fully aarange by Client First. We covered Munnar and Alleppy in 4 days. Both the resorts were beautiful but the one in Alleppy was out of this world and their service was phenomenal. Food was also great. The itinerary was perfect for us since we were traveling with kids and were more interested in natural beauty and kid friendly activities. During the drive from Munnar to Alleppy our car met with an accident so our Alleppy boat cruise was getting delayed. Niyati offered a refund option but we really wanted to experience the boat ride so she re-routed the boat straight to our resort and we were able to enjoy the ride. Excellent service by Client First, great resorts and itinerary.

Mr. Niks
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Package: Kerala Tour
Mr. Iyer
Niyatiben, It was a wonderful experience of our Gujarat tour package and we are very please and fully satisfied with the hotel rooms and the car service and especially the driver Mr. Ganesh. We will share our rxperince on FB & email separately.

Mr. Iyer
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Package: Gujarat Tour
Mr. Rakshit
Traveling with you was worth spending money.And obviously we will agin book my trip through Client First Holiday.Thanks for making our trip wonderful. Before trip time to time conversations and provided Information what ever required. During trip nice response Katra - Nice Hotel arrangements and And we loved the hotel stay as the rooms were very good and decent. Katra to Dalhousie nice situation handled, great support and well managed. Dalhousie - Location of hotel is very decent and cool.very helpful staff and the food of the hotel was delicious to eat. We Enjoyed a lot and again a thanks to making it a memorable trip...

Mr. Rakshit
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Package: Katra-Dalhousie Tour
Ms. Moghe
  • Client: It was brilliant!
  • Client: The driver was extremely good too
  • Me(Niyati): That's great
  • Client: Gave him a very high rating and rewarded him too
  • Me(Niyati): That's nice mam
  • Client: We'll use him again if and when go back
  • Me(Niyati): I handle domestic India, Bhutan, Nepal and Srilanka.


Ms. Moghe
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Package: Coorg Tour
Mr. K Bhatt
Dear Niyati ,
At the outset, on behalf of my family, I would like to thank you for organizing a wonderful holiday for us in Rajasthan.
The entire experience of preparing a customized itinerary, to my wife’s liking, selection of tourist attractions to visit, the scheduling of the trip - and the discussions towards the planning were extremely warm and comforting .
The selection of hotels - especially the palace experiences was truly exemplary. My daughter had a first hand experience of the life in “ Royal India” - a truly memorable experience.
You and the hotels took great care in remembering minute details - like my daughters birthday on the 17th - and the warm welcome with a surprise cake/dinner at both the hotels in Udaipur and Jodhpur made the entire experience all the more grand.
Your driver/guide “ Yudhvir” was a real gem. He supported last minute customizations - change in destinations without any reservations and entertained us with his experiences with tourists and visitors to the forts and palaces throughout the 7 day journey.
Samsara camp, deserves a special mention - they took care of us like a family/parents do. The rooms/the dinner/the entertainment options and above all the hospitality and the warmth was unbelievable. We are keen to visit Samsara again next year.
All the hotels - gave us an upgrade, customized our breakfast and allowed late checkouts/early check ins, despite a full tourist season - all thanks to you and your continuous monitoring of the experience , before we reached them .....
Thanks a lot, from the bottom of my heart. As we begin our routines, we are all ready planning our next tour to Gir forest or Kargil - in May June - 2020.
I wish you and the client first holidays - a lot of success, fame and growth in 2020, and would look forward to my next experience with you .

Mr. K Bhatt
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Package: Rajasthan Tour
Ms. T Shah
Client first holidays are genuine , trustworthy, cooperative n I couldn't ask for anything more to make my family trip to coorg kodai kanal ooty wayanad most memorable.   Looking forward to travel with client first holidays.  Special thanks to Niyati mam  who was in touch throughout our journey unlike other travel groups.
Client first holidays has made our Coorg vacation most memorable . I strongly recommend them as per their hospitality n friendliness n would surely look forward to travel with them.


Ms. T Shah
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Package: South India Tour
Mr. Vivek Kapoor

Sorry it took me longer to send this email. I wanted to make sure I don’t miss anything

I really wanted to thank you for taking care of all our lodging and transportation needs during our travels.

Also thank you so much for opening doors to your house and inviting us for a breakfast before we started our travels. I am glad that the way our travel plans worked out that we happen to be in your city and get to see you face to face. These days everything gets done via phone and email and you hardly get to interact with the person helping you face to face and we were fortunate enough to get to meet you. Your hospitality was above and beyond not only when we visited your place but also during all the planning of our itineraries.

Here is some feedback and hopefully it will help you in your next bookings:

  1. Bhuj (Mangalam Hotel – 3 nights)
    1. This hotel was perfect for our stay. As requested they were able to accommodate 3 people in one room and 1 person in a separate room. The rooms were really roomy and we didn’t find any issues for 3 adults staying in one room. The Hotel staff was really nice and welcoming. I would highly recommend you tell your clients to get the breakfast option included in the price and thank you for including it in our package. Every day they have a different option of all you can eat breakfast and we all loved it. My foreign friends loved this option as they get to try different Indian food and for me as an Indian I was able to pick and choose what I wanted as per my taste and it worked out beautifully. I still remember the staff member Rahul. His and his staff members service was above and beyond. We liked the hotel food so much that we didn’t even want to try anything outside. During the day we would be tourists and we would always want to get back to the hotel in time for dinner.
    2. I have to add that our Taxi driver Mr. Mahipal Singh ji was amazing. He was very professional and his driving was great. He was with us for 4 days and we really liked him and would highly recommend.
  2. Jaisalmer (Hotel Royal Haveli and Payal Camp - 3 nights)
    1. Stay at the Hotel Royal Haveli was great. The staff was welcoming and nice. Again thank you for adding the breakfast option. I would highly recommend to your clients for the desert camping. We did it for one night and it was a great experience. Our drive was great and professional.
  3. Jaipur (Anuraag Villa – 2 nights)
    1. The hotel you choose was nice and great location. Again thank you for adding the breakfast option. Our driver was great and professional. We were able to see most of the key tourist place in 1 ½ day so 2 nights were great for our experience.
  4. Vrindavan (Hotel Krishnam – 2 nights)
    1. The hotel you choose was nice and great location. Again thank you for adding the breakfast option. Our driver was great and professional. I haven’t played Indian style Holi for 21 years as I like in USA. So I wanted to play it this time where it originated. Thank you for organizing the driver and the hotel so I didn’t have to worry about any of these so I could enjoy playing Holi and the experience was mind blowing. I haven’t seen Holi played like this and my friends and I had an amazing time.

I am planning another visit in few years and would definitely contact you. I have already recommended you to few of my friends who are planning to visit India. Please feel free to use me for any reference if needed. If you come to US please let me know and I would love to help you with your Itinerary as a thank you. Again, thank you for making my travels hassle and stress free.



Mr. Vivek Kapoor
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Package: Gujarat - Rajasthan - Vrindavan
Mr. S Mohan
It was a great experience of booking 5N6D Orisha Tour Package with Client First Holidays 2nd time for my family.Our tour package was so very beautifully designed and arranged as our whole journey was hassle free and comfortable.The hotel rooms and car are provided as per commitment made for the desired category. The driver was also very nice and cooperative throughout our tour. I am very much satisfied with the services of Clients First Holidays and specially it's founder Ms. Niyati Bhat Jatmal.Earlier I have booked 6N7D Gujrat Tour package in 2016 through Niyati Madam.Thanks to Client First Holidays for making our both tours memorable & unforgettable.

Mr. S Mohan
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Package: Odisha
Ms. Dhara Oza
Here we are... 2nd successful and and amazing 💕😍 trip with Client First Holidays.... Amritsar-Dalhousie-Dharamshala.
I would like to give one word for it "SMOOTH"
Once booked hustle free travel from. beginning till end.
Thank you 🙏💕for all the support and help during the travel from accommodation, service and car service all sorted nicely.
Also end moment trivial issues handled so professionally.
Highly recommended 👍


Ms. Dhara Oza
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Package: Himachal travel
Mr. patwala
We would like to say thank you for a marvelous time in Rajasthan, specially in Jaisalmer and Jodhpur. We are back from our wonderful trip and thanks to Client First for Planning and booking were well done as expected. Your itinerary made the best use of our time. The Hotel Royal Haveli in Jaisalmer and Kothii Heritage in Jodhpur were very comfortable, specially We have enjoyed lot in Stay in Safari Camp in Desert of Jaisalmer. We will definitely recommend your company to our friends and relatives. Thanks and best wishes.


Mr. patwala
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Package: Rajasthan Tour
K. Bansal
When anybody wants to go on a trip the only thing customer wants is a hassle free service and the kind of trip in which there are no surprises or anything which could spoil the fun....Client First Holidays is exactly the place where you would want to go for planning a trip if you want total peace and satisfaction for the whole duration of trip starting from planning part till completing it...I came in contact with Niyati through MMT initially around 4 years back.. and I was so impressed with her sincerity and commitment towards her job ... Once you get your trip planned from her you will not want to think of anybody else... Since then everytime I want to plan something I contact her first and she has built such a trust that I never need to double check if she has advised something... Even in these testing times of Covid her pro-activeness towards the cancellation and refunds for the already booked package to Himachal was really commendable.. I never need to ask her , I know even before I will ask her she will be there with a solution ... There is never a single problem, be it the customisation of the package , the timely response or any service.. Everything is so superbly managed...Kudos to Client First Holidays for all the hard work and outstanding services you provide ... There is no doubt it is going to be the best in India in the coming days...

K. Bansal
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Package: Himachal Tour
F. Bharucha
I might be the first customer to give a 5 star review to client first holidays without actually having completed a holiday thru them!I had booked a Bhutan package with client first but unfortunately the covid lock down sent our vacation plans for a toss. The situation, however, was efficiently handled by Niyati who coordinated with the hotels as well as the airlines to arrange for a full refund. Appreciate her keeping us informed at all times and getting the refund done smoothly. Thank you. Hope things normalize soon and your travel business soars again.

F. Bharucha
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Package: Bhutan Tour
S. Gupta
SUPERB CUSTOMER SERVICE AND UNDERSTANDING NATURE OF Niyati Mam. I have booked many trip through Niyati Mam with family and for only my parents also our destinations including Nepal, Hyderabad, Rajasthan, Kerala, Andaman, Chandigarh, Shimla, Manali etc. Great service, competitive prices! I highly recommend their services for any domestic destinations in India and surrounds. Thank you for helping our family make beautiful memories!

S. Gupta
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Package: Himachal, Andamans, S India, Kerala Tour
Mr. Gaurav
Hi Good evening Nityati Ben we have reached here at Coorg ..hotel is too amazing, Mangalore to Coorg ride was also too good Overall really it was wonderful. Resorts , transition and sightseeing was too good ..cab drivers were too good during the through out journey. The trip become memorable for mine... And I forgot to mention about food it was too good at through out the journey.

Mr. Gaurav
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Package: Coorg Tour
Mr K Mehta
Your tour package we do not have any question. In fact your tour package is the ANSWER FOR ANY TOUR RELATED QUESTION. I STRONGLY RECOMMEND ALL WHO HAVE SLIGHTEST INTEREST IN ANY FAMILY VACATION PLANNING.

Mr K Mehta
Mr C Pandya
Hi Niyati, At the outset thank you for organizing wonderful tour for us. I must appreciate entire planning including choice of hotels, vehicle and destination was very good and we enjoyed thoroughly. We found approach of people involved very professional and proactive.Special mention of Jigme our tour guide. He was very warm, friendly and was available whenever help was required.Thank you once again for your service and wish you all the best.

Mr C Pandya
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Package: Bhutan Tour
Ms Dhara Raj
Rangilo Rajasthan Journey begins with Client First Holidays...Hi Niyati,Thank you so much for a wonderful hospitality and great itinerary to be covered in 11 nights and 12 days.Me and mom dad had a wonderful time and car condition was also good and comfortable.Had an experience of lifetime visiting Rangilo Rajasthan and Agra Delhi.Highly recommend your company for travel also would like to visit other places for many more destinations to cover in future.Keep up the good work.

Ms Dhara Raj
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Package: Rajasthan Tour
Mr. Chaits
Your Question: Your tour package we do not have any question. In fact your tour package is the ANSWER FOR ANY TOUR RELATED QUESTION. I STRONGLY RECOMMEND ALL WHO HAVE SLIGHTEST INTEREST IN ANY FAMILY VACATION PLANNING.

Mr. Chaits
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Package: MP Tour
Mr. Vish
Niyati, First of all, a big thank you for arranging our Goa holiday. It was a long pending trip for us. And your planning and arrangements just made it special. The hotel and local transport arrangements were as usual very good. We are lucky to have you as our travel advisor. Thanks a lot. If am not wrong, this was the 5th or 6th holiday you planned for us. And each of them has been fabulous. Looking forward to more holidays with you. 

Mr. Vish
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Package: Goa Tour
Mr. Chirag Shah
Thanks Niyati.Everything is very professionally done. Count me as your regular customer for India travel plans....

Mr. Chirag Shah
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Package: MP Tour
Mr. Venu
  • Client: Everything has worked out fine till now. Innova was ready at station. Hotel is quite comfortable. Tomorrow, we plan to take Gypsy site seeing.
  • Me(Niyati): Great, In case if any issue please connect
  • Client: Connect with you?
  • Me(Niyati): Yes me or the local person Sanjay Dubey.


Mr. Venu
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Package: MP Tour
Mr. Tats Katra
Very good arrangements for our recent & the only travel package (without hotel and food) from Jammu to Amritsar and local Amritsar. Drivers were good enough for the entire journey. Special thanks to Mrs Niyati Jathal for guiding us to make this package as much economical & optimal as possible. I strongly recommend Client First Holiday for full Holiday package.

Mr. Tats Katra
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Package: Jammu-Amritsar Tour
Mr. Tank
Dear Niyati, Trip of Goa is awesome, impressed by hotel food & services, clean, and most important location of De Alturus .... I will recommend my friend about your service. Cab partner Sofine is quite good (Not as much what im looking). Only loss is swimming pool of De Alturus is under maintenance, we cant use it dur-ing our stay but hotel staff has arranged alternative option to near by others hotel. It is like healthy trip with family. Thanks for your good arrangements.

Mr. Tank
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Package: Goa Tour
Mr. Din - Oman
Planning for a holiday? Looking for options? Your search ends here. Hi Niyati, I have taken 04 holiday so far, 02 for myself (Family trip to Ladakh-10 Days, Vaishnodevi & Patnitop for 5 days) and 02 for my Omani colleagues (Delhi + Jim Corbett + Agra and Delhi + Agra).It was so wonderful and planned very well. We had a relaxing, exciting and Adventurous vacation. We thank full team of Client First Holidays for making it so memorable. We would be exciting to have our next future trip very soon with you. All the very best and good wishes for your future prospects.

Mr. Din - Oman
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Package: Ladakh-Vaishnodevi-Patnitop Tour
Mr. AF
Dear Niyati, Let me begin with a big thank you too Client First Holidays for organizing the holidays to Himachal for me and my family, all the hotels and the land arrangements provided by you were very good also a big thank you to Amar travels for providing us with Innova Crysta and a lovely driver Mr. Vinod who was really good through the journey, he was really patient and treated me and my family like his own. I was only disappointed at Dharamsala as the hotel was good but the rooms they provided to us were of substandard and it was also far away from the market place their services were also not up to the mark rest everything was fine.The stay at Shimla, Manali, Dalhousie were very goodOnce again let me thank you for all the efforts you have put in to make our stay and travel comfortable during the Holidays.

Mr. AF
From: Delhi
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Package: Himachal Tour
Mr. Taher Rassiwala
Good evening niyati . We are back with lots of memories to cherish with . Lets start with the first half .What a wonderful stay we had out there in gangtok pelling and Darjeeling , Start with the transportation it was all good with point to point itinerary and then domes the hotels we really had a wonderful experience with a mesmerising view outside the window and the location was superb. Food was even more tempting with all local flavours.Second half was even more exciting with the beache and sunburn' Andaman it is Transportation was superb with cruise enroute to complete the best islands of andaman. Once again we were so happy with the hotels and food. All i can say that we were back with lots of memories without facing any problems. Thanks for making it possible for us. We Appreciate for your efforts.

Mr. Taher Rassiwala
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Package: Sikkim Andaman Tour
Mr. Taha
  • Client: Hi Niyati, Thank you for the amazing trip to kerala for 6nights/7days your itenary was fabulously covered with all facilities like ground support,car,driver,hotels. there was an issue in kovalam hotel but later it was sorted out ,but overall it will be a memorable trip for me and my wife. ratings- 4.5/5 (half only reduced for hotel buffet issue next time u will able to serve your clients more greatly.)
  • Me(Niyati): Thanks sir , yes the kovalam hotel feedback will definitely help me for future. Thanks


Mr. Taha
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Package: Kerala Tour
Mr. Siva
Brief description of the trip planned - My wife and I planned to visit the following places of Uttarakhand in the last two weeks of Sept 2019 - Haridwar,Rishikesh,Josimath,Badarinath,Bageswar,Alm ora,Mukteswar,Nainital and Jim Corbett. In most of these places temples are there. We explored for a suitable agency in the second week of Aug 2019 who will do this for as inclusive of MPAI at a budget which we can afford. Three agencies came forward .0ne we found that it is costly. So we decided not to pursue this agency. The other two agencies were close to our expectations .We chose to go with Client First Holidays operated by Niayti Bhat Jathaland her team. Listed below are our comments with regards to some attributes of this travel agency.Ease of booking - We gave her the list of temples and some other attractions which we wanted to see in each place .Based on our itinerary Client First Holidays quoted the cost . It took around 10 days more for giving a final shape to the itinerary with mutual agreement and then a final price was quoted by the agency with MAPI .The price seemed to be ok for us and we agreed to do the trip. The list of hotels was given by the agency. The Client First Holidays was quick in responding to all our queries.Customer service experience- Good service was provided by Client First Holidays while we did the trip.They were in touché with us regularly.On ground support — Excellent .During our stay at Karnaprayag in Hotel Krishna palace we encountered an issue .The hotel management asked us to pay for the dinner and breakfast which we had there saying that our booking in the hotel was only for room And not having MAPI. When we called up Client First Holidays to tell about this it was resolved quickly.Hotels- All hotels except the one booked at Karnaprayag were good .The Krishna palace hotel where we stayed at Karnaprayag was not good. No hot water in the bathroom. The bathroom hot water geyser switch control was with the hotel management .They always used to keep it switched off. The room was very small and without any windows. The restaurant was dirty and the service quality was simply very bad .The staff was also not good. No Wifi facility .We had forewarned our agent against booking in this hotel as we had seen bad reviews given about this hotel .Unfortunately it was not adhered to .Wish that Client First Holidays stops booking for its customers in this hotel. Jim Corbett safari trip- The agency had pre booked for an exclusive leep safari as requested for the morningJim Corbett safari trip- The agency had pre booked for an exclusive jeep safari as requested for the morning safari trip of 2. Oct 2019 with the condition that the safari driver will pick us up from the hotel .We reached Jim Corbett on the 1 st Oct afternoon. The safari jeep driver details were not given to us in advance .After repeated calls to Client First Holidays the details of jeep driver was whattsapped to us . The safari jeep driver never bothered to call us even once till the commencement of the safari trip. When we tried to reach the safari driver on 1. Oct we could not contact him. This created some anxiety to us. Ultimately the Safari driver came to hotel to pick us up .Here there is lot of scope for improvement on the part of Client First Holidays. The safari driver engaged must be asked to contact the customer atleast one day in advance to avoid the situation which we faced.Car -We requested for a Toyota Etios sedan and it was provided.Driver -Excellent driver was given .His name was Mr Kesar . He knew all the routes well and was was jovial , friendly and honest . He covered all the places as per itinerary. He kept the can neat and clean always .Fulfillment of the itinerary — 95% fulfilled .The balance could not be covered due to loss of time in traffic jams. Follow up during the trip- GoodOverall satisfaction —Good .Would like to recommend this agency to others. Many thanks to Niayti Bhat Jathal and her team for having organized such a wonderful well planned & memorable trip. Our best wishes to Client First Holidays.Many thanks for recommending Niyati( Client First Holidays) for our Uttarakhand trip.We did the 12 days trip organised by her. We had a very memorable and pleasant trip.

Mr. Siva
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Package: Uttarakhand Tour
Mr. Hitesh
  • First of all a big thank you from me and my family for arranging a lovely trip.
  • My quick feedback: - Travel itinerary was planned meticulously for a small family with kid. Though we did not cover all the spots but the journey was planned to cover must visit spots. - Selection of Resorts was amazing. We enjoyed the stay at each of the properties. Food and hospitality at each of these properties was awesome - Driver was friendly and end to end cab solution seemed to work well. Good that i did not pick up a self driven car.
  • Suggestions : We could have further customised the trip and spots considering a situation and taste of family. - Cab services agency can try to improvise service quality by making driver as a semi-guide for the area atleast. We could not get much suggestions from him. We had our network so we could manage to visit some interesting places. But if driver can become local guide of the area than it can work really well. - Weather forecast, seasonality etc can be added to trip plan so that customers can be prepared accordingly. We were expecting pleasant climate but it was scorching hot and dry. - Shopping guide can be added to itinerary Thank you once again for this trip.


Mr. Hitesh
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Package: Coorg Tour
Mr. Singhal
Thanks for calling I enjoyed the tour arranged by your good office Comfortable and with out any trouble May God Bless you.

Mr. Singhal
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Package: Assam Tour
Mr. Shef
Hi Niyati! A big thank you for planning an amazing vacation. It was perfectly tailor made holiday especially suitable for my elderly parents, we loved every minute of it and will cherish our Bhutan memories forever.) look forward to more such vacations in diwali holidays.....

Mr. Shef
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Package: Bhutan Tour
Ms. Ish
Special thanks to Niyati Bhat Jathal for helping us with our holidays. Holidays to Nepal went perfect and well planned. Thanks to Niyati. no issue arrived during stays and transfers. We were lucky enough to get good weather. Will highly recommend chitwan tiger safari resort . Living in jungle was a new experience for us. All activities were just too good. Weather also supported our comfortable stay. Driver with us was quite friendly and actually adjusted our little delays. No fuss at all. Highlight of whole trip I will say was chitwan. Kids were actually thrilled with elephant safari and elephant bath, daring activity but completely worth it. Even boat safari was too good. We were able to see 5 rhinos. Experience was too good . Thanks to team Client Frist ! You have done a great job to help us with our holiday planning.

Ms. Ish
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Package: Nepal Tour
Mr. Sharma
Hi Niyati...just wanted to thank you for an amazing vacation. It was one after a longtime for our family and it really helped that you had made all the right arrangements for us. From the vehicles to the guide to the hotels. Especially the suggestion to add Phobjika which was just mesmerizing. Bhutan will be remembered for a longtime and your company along with it). Thanks once again....look forward to another vacation soon which you will find difficult to improve given the benchmark set already.

Mr. Sharma
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Package: Bhutan Tour
Mr. JNB
About three months back when our group of senior citizens decided to visit Himachal Pradesh, we were confused about the logistics-train reservation,hotel bookings and taxi booking etc. All being 60+, we were more concerned about any possible uncertainties after we started for the tour. Someone suggested the name of Client First holidays for hastle free and precise and a economical planning. We approached Niyati Bhat Jathal for the purpose and she made all reservations/bookings in not time with all confirmations handed over to us beforehand. Today when we look back, we feel extremely happy and satisfied with the arrangements. The certain concerns applicable specially to Senior citizens were taken care. The quality of hotels/homestay booked were was highly satisfactory, the taxi booked for end to end travelling extremely good. The minor hastles were sorted out immediately by Ms.Niyati. We shall certainly recommend Client First holidays for any need for holiday planning. We thank Niyatiben and her team for their excellent services.

Mr. JNB
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Package: Himachal Tour
Ms. Ranjita
Thank you for the wonderful Bhutan trip you organized for us. This time of the year is an extremely busy one for me but this is also the only time in the year when it is most suitable for my son to take time out for vacation and also most of India experiences mild weather. So I had relied totally on you to plan the trip so much so that I did not know what our itinerary would be, which hotels we will be staying and so forth. The result could not have been better had I planned the trip myself! We came across at least 4 other groups who traced the same routes and same itinerary as ours. We continuously bumped into each other.You had guided us very well about our entry and exit into and from Bhutan. The formalities went on without any hassle. Your constant guidelines on weather, what to look forward and even keeping a SIM ready upon landing had all the qualities of the friend organizing the trip. In a way we found you with us in our lovely journey across Bhutan.The hotels were good, clean and comfortable. Mandala in Paro was an exception which I would advise you look out for in the future with it's understaffed slow service and bad internet. The guide and driver were very courteous, friendly and disciplined. I would want to name Sonam, our guide and Rinseng, our driver who every one of your guest should try and get. They are a good team. Thank you very much. Looking forward to more journeys with you.

Ms. Ranjita
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Package: Bhutan Tour